Vacancy details

Job title: Cyber Security Apprentice

About Us

Tideway is a new company that launched in August 2015 with the sole task of cleaning up the River Thames by tackling the current sewage pollution, and more importantly, to reconnect London with its river for business and leisure.

It is one of the largest construction projects of its type in Europe, but the Thames Tideway Tunnel is not just an engineering project, it’s about building a betterLondon


We currently have an exciting opportunity for a Cyber Security Apprentice at Tideway, we will the tools to develop into a skilled professional in Cyber Security.

It is an exciting time to join Cyber Security the industry is challenging and ever changing, in this apprenticeship you will learn something new every day.

The Cyber Security Apprenticeship could lead to a career as a skilled security analyst, security architect, or software tester.

If you would like to join a company where there will be lots of opportunity to develop, stretch and progress read on

What does the apprenticeship involve?

The apprenticeship requires a commitment to study, which will include time away from the office. You will be expected to balance work responsibilities and academic studies, but we will support you along the way.

The Role

The Cyber Security Apprentice will learn a broad knowledge of core IT disciplines including; Infrastructure (Networks and Wintel), Security, Application support and Service Management.

This varied role will help support the Tideway IT department to protect its colleagues against the dangers of cyber risk. The role is predominantly Cyber focused. However, there will also be an opportunity to gain exposure to other areas of the IT function.

Location of the role

You will be based at our newly refurbished offices in London Bridge

Responsibilities for the role will include:

• Providing administrative assistance to the delivery and creation of the Tideway phishing exercises and Cyber moments

• Responding to Security Operations Centre (SOC) identified alerts, escalating these to the defined incident management structure.

• Providing regular reports to the Cyber Security Manager, also other key participants on various security and networking statistics

• Performing vulnerability scanning and highlighting any concerns or issues raised within the results of the scans

• Supporting the Technical Support specialist to manage and maintain the Tideway Information Systems technical risk register

• Working with the Technical Support specialist to provide support and where appropriate administration or changes to Tideway’s Network infrastructure; Firewall, Access Control, IDS/IPS and Web Security.

• Escalating significant support issues to the service provider aligned with the incident management process.

• Assist the Technical Support specialist whilst working with the relevant back-up provider, ensuring all Tideway environments are protected.

• Supporting teams on technical aspects of the various programmes of work.

• Providing team administration support to the IT team as required

On successful completion of the programme, you will gain the following qualifications:

• Cyber Security Technologist Level 4

What type of person are we looking for…

This apprenticeship is an excellent fit if you would like to start your career in the IT sector specialising in Cyber Security, or are already in the IT sector wanting to move into Cyber Security

We always support colleagues to develop their talent, but the following skills would ensure you have the necessary skills for the apprenticeship


• An ability to select relevant detailed and accurate information to aid resolution or development

• A problem solver with the ability to prioritise tasks

• Good attention to detail

• Excellent verbal and written communication skills with potential ability to produce clear process and procedure documentation

• An ability to meet multiple deadlines

• Enjoys problem solving, taking responsibility and making decisions

• Passionate about technology and keen to learn.

This apprenticeship gives you a great opportunity to develop and enhance your cyber skills, ensuring you have the technical grounding needed to become a skilled security analyst, security architect, or software tester.

Desirable Experience

• Experience in a delivery or customer facing role

• Knowledge and general understanding of Cyber Security

• Knowledge of security incident event management (SIEM) technologies

What you will need

• Minimum of 5 GCSEs A*-C (4-9) including Maths and English or equivalent qualifications

• Minimum of 2 A-Levels at grade C - including one in numerical subject e.g. Maths, Economics, Finance.

• Have completed your Level 3 studies (A-levels, BTEC Level 3 or Level 3 Apprenticeship) by September 2019

• Be eligible to work in the UK and will not be in full-time education by September 2019

• Have lived in the UK and/or EU for 3 years prior to September 2019

• Candidates may be required to undergo UK Government security vetting at SC level

What we will offer you

• Tuition fees paid

• Competitive salary

• Funding for books

• Retail discounts ranging from high street retailers

• 30 days annual leave

• 5 Volunteering days per year

• Company laptop

Town/city: London
Country: United Kingdom
Job type: Permanent
Hours: Full-Time
Contracted Hours: 37.5
Salary: Competitive
Application deadline: 21 July 2019
Start date: 11 September 2019

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